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Frequently Asked Questions
Core questions for research customers and website visitors.
All catalog items are supplied for laboratory, analytical, or investigational research use only. They are not for human consumption, diagnostic use, or therapeutic use in any form.
We deliver across Greater Southern California — Los Angeles, Orange County, the Inland Empire, and surrounding areas. Local same-day courier is available in eligible ZIP codes; we confirm coverage when we call.
No payment is required upfront. After you place an order online, our team calls to verify, then a courier delivers and payment is collected upon delivery.
Compounds are verified by HPLC and mass spectrometry to a ≥98% purity standard. A certificate of analysis is available on request for any lot.
Yes. Orders ship in plain, unmarked packaging with no external branding. The courier typically contacts you shortly before arrival.
Yes. Placing an order requires a free researcher account so we can verify your details and confirm delivery. Browsing the catalog is open to everyone.